Client Liaison
Ciudad de Panama, Panamá
Publicado hace 19 días
- Empresa:
- EMEDFLOW S.A.
- Descripción de la Empresa:
- EMedFlow es una empresa que ofrece servicios administrativos a otras empresas en el extranjero. Ofrecemos soluciones y dotación de personal profesional a las necesidades de nuestros clientes en diversos sectores. Tenemos una fuerte presencia en el sector de salud, gracias a la dedicación de nuestros trabajadores y calidad de nuestros servicios.
- Tipo de Contrato:
- Tiempo Completo
- Experiencia requerida:
- 3 a 4 años
- Educación requerida:
- Universitaria
- Género:
- Indiferente
- Edad:
- 18 a 30 años
- Cantidad de Vacantes:
- 2
Descripción de la Oferta de Trabajo
Responsibilities:
Greet clients warmly and provide a friendly, welcoming atmosphere.
Use clear and concise language to convey complex information, ensuring clients have a solid understanding.
Effectively communicate with clients through various channels, including in-person, phone, email, and messaging platforms.
Act as a bridge between the client and internal teams, ensuring clear and accurate information exchange.
Build and maintain a database of client interactions, updating contact information and preferences.
Actively listen to clients' feedback and address any issues with professionalism and empathy.
Use data-driven insights to refine client outreach strategies and communication approaches.
Qualifications
Punctual with good attendance records.
Excellent English communication skills; verbal and written (fluent/advanced).
Proven experience in a customer service or guest relations role.
High school diploma or equivalent; a degree in hospitality, tourism, or a related field is a plus.
Experience in a role as a Tier 2 supervisor on projects related to healthcare or legal operations is highly preferred.
Strong interpersonal skills with a friendly and approachable demeanor.
Problem-solving abilities and the capacity to handle pressure situations with professionalism.
Ability to work independently under clear guidance while still contributing to a team.
Detail-oriented and organized, capable of multitasking in a fast-paced environment.
Proficiency in using communication tools, reservation systems, and office software.
Application Process:
To apply, please send an email to xxxxxxxxxx@xxxxxxx.xxx with an updated resume and a cover letter detailing your relevant experience and explaining why you're an ideal fit for the Guest Liaison role. Include any examples of guest service you've provided in the past. Shortlisted candidates will be contacted for an interview.
- Salario:
- B/. 1,000.00 Mensual